We are pleased to offer complimentary standard shipping for all orders, both domestic and international, placed on our platform. This policy reflects our commitment to ensuring a seamless and cost-effective shopping experience for all our valued customers.
Domestic Shipping (India)
All standard deliveries within India are provided at no additional cost. Our dedicated logistics partners ensure reliable and timely delivery of your orders to your designated address. Your order shall be dispatched within 2-3 days of placing the order. Once shipped, your order will typically arrive within 4 business days, depending on your location and prevailing circumstances. When our courier partners handle your deliveries, the delivery date we mention is an approximation. It is possible for your order to arrive a day earlier or later than the designated date of delivery.
International Shipping
For our international customers, we extend the same courtesy of free standard shipping. Our international shipping services encompass a wide range of countries and regions, ensuring that customers from around the world can enjoy the benefits of this policy. Please note that international orders may be subject to local customs duties, taxes, and regulations, which are the responsibility of the recipient.
Order Tracking
We understand the importance of keeping track of your orders. Once your order is dispatched, we will provide you with the tracking number via email. This allows you to monitor the progress of your shipment and anticipate its delivery.
Address Information
To ensure accurate and successful delivery, please provide complete and accurate shipping address details. Any discrepancies or inaccuracies in the provided address may lead to delays or non-delivery, for which we cannot be held liable.
Delivery Attempts and Exceptions
– Our courier partners will not contact you in advance, so having someone available to receive the package is highly advisable.
– The delivery cannot be redirected to any other address.
– Our courier partners follow a two-attempt protocol before returning the package to our warehouse. In instances of failed delivery attempts, our courier partners will make maximum two attempts.
There are specific scenarios in which we will deem your order fulfilled, even if you have not yet received it:
– Inaccurate delivery address.
– Unavailability of the recipient.
– Inaccessible premises.
– Refusal by the recipient.
Force Majeure
Please be aware that unforeseen circumstances beyond our control, such as holidays, natural disasters, labour strikes, or disruptions in transportation services, may impact delivery times. While we strive to provide accurate estimates, these situations may result in minor potential delays.
Should you have any further queries or require assistance, please do not hesitate to contact us at enquiries@royalsofsawaigarh.com.